Wake County Public School System Intranet
Smiling Children
WCPSS Email Support


Outlook - Contents

Add Additional Accounts (PDF)

  • Manage email, calendar and contacts for multiple accounts you own.

Email Confidential Data (PDF)

  • Encrypt an email message for secure delivery.

Email Signature (client) | (web)

  • If you use Outlook Client and Outlook Web App, you need to create a signature in both applications.

Inbox Management - Basic (client) | (web)

  • Overview of Focused Inbox, Conversations View, Reading Pane and Search Folders.

Out of Office Message (client) | (web)

Outlook Client: Top Tips (PDF)

  • Check Names
  • Conditional Formatting
  • Create Search Folder
  • Quick Steps
  • Reading Pane
  • View Meeting Attendees

Outlook Web App (OWA): Quick Start Guide (PDF)

  • Add a Folder to Favorites
  • Change Profile Picture
  • Create a Contact List
  • Email Signature
  • Junk Email
  • Mail Rules
  • Personalize Display Settings
  • Turn Off Conversations
  • Turn Off Focused Inbox
  • Your contacts vs. Directory
Recall Sent Message (Client Only) (PDF)
Search Employee Directory (web)

Share Contacts Folder with Others (Client Only) (Microsoft Support)

  • Using Outlook Client, share contact folders with another WCPSS employee.
WCPSS Samsung Smartphone: Outlook App (PDF)



Contact the WCPSS Help Desk at helpdesk@wcpss.net or (919) 664-5700



Last Updated: October 29, 2019